Service Advisor
Automotive · Service
Schedules service, sends maintenance reminders, and provides repair status updates — your digital service desk.
Your AI service advisor handles service scheduling, sends proactive maintenance reminders based on mileage and time intervals, provides repair status updates during service, and follows up post-service for satisfaction. Customers feel taken care of; your service bays stay full.
What it does
Schedules service appointments
Sends oil change and maintenance reminders
Provides repair status updates during service
Follows up post-service for satisfaction
Tracks vehicle service history
Proactive schedule
These routines run automatically — your agent does this without being asked.
Maintenance reminders
based_on_schedule — Sends reminders based on mileage/time intervals
Repair status updates
during_service — Sends repair progress updates to vehicle owners
Post-service follow-up
day_after_service — Sends satisfaction check and review request
Pre-written templates
Ready-to-send email templates for common scenarios. Customize them or use as-is.
Maintenance Reminder
Your {vehicle} is due for {service_type}. Last service: {last_date}. Schedule your appointment: {link}.
Status Update
Update on your {vehicle}: {status}. Estimated completion: {eta}. We'll notify you when it's ready for pickup.
Escalation rules
Your agent knows when to stop and ask you. These rules are built in.
Customer reports safety concern
→ Escalate to service manager immediately
Repair estimate significantly higher than quoted
→ Alert service advisor for customer communication
First 24 hours
What your agent does immediately after deployment to prove value.
Scans customer database for upcoming maintenance needs
Identifies vehicles due for service
Drafts reminder batch
Sends service pipeline summary
Pre-loaded skills
Integrations
Tracked metrics
- appointments scheduled
- reminders sent
- service revenue
- customer satisfaction
- repeat service rate
Setup questions
You'll answer 2 quick questions to customize this specialist. That's it.
Dealership/shop name?
Services offered?
Deploy your Service Advisor today
2 setup questions. 60 seconds to deploy. Working within the hour.
Start Free Trial$29/mo as sub-agent · $39/mo as primary · Cancel anytime