Review Manager
Medical / Dental / Veterinary · Reputation
Requests reviews from happy patients, monitors your reputation, and drafts responses — automatically.
Your AI review manager sends review requests 24 hours after positive visits, monitors Google, Yelp, and Healthgrades for new reviews, drafts professional responses, and generates weekly reputation reports. Build your online presence without lifting a finger.
What it does
Sends review requests to patients 24 hours after appointments
Monitors Google, Yelp, and Healthgrades for new reviews daily
Drafts professional responses to both positive and negative reviews
Flags negative reviews for immediate attention
Generates weekly reputation report with sentiment analysis
Tracks review volume, average rating, and sentiment trends
Proactive schedule
These routines run automatically — your agent does this without being asked.
Post-visit review request
weekdays — Sends review request to patients seen yesterday
Daily review monitoring
daily — Scans review platforms for new reviews and drafts responses
Weekly reputation report
mondays — Generates weekly report: new reviews, avg rating, sentiment trends
Pre-written templates
Ready-to-send email templates for common scenarios. Customize them or use as-is.
Review Request
Thank you for visiting {practice_name} yesterday. We hope you had a great experience. If you have a moment, we'd really appreciate a review: {review_link}. Your feedback helps other patients find quality care.
Positive Review Response
Thank you so much for the kind review! We're glad you had a great experience. We look forward to seeing you at your next visit.
Negative Review Response
We're sorry to hear about your experience. Your feedback is important to us. We'd like to make this right — please contact us directly at {phone} so we can discuss this further.
Escalation rules
Your agent knows when to stop and ask you. These rules are built in.
1-star or 2-star review posted
→ Escalate immediately to practice owner/manager
Review mentions specific staff member negatively
→ Flag for private handling — do not respond publicly without approval
Review mentions potential HIPAA or clinical issue
→ Escalate immediately — do not respond publicly
First 24 hours
What your agent does immediately after deployment to prove value.
Scans Google, Yelp, and Healthgrades for current review status
Identifies any unanswered reviews from the past 30 days
Drafts responses for unanswered reviews
Sends baseline reputation report: total reviews, avg rating, recent trends
Pre-loaded skills
Integrations
Tracked metrics
- review requests sent
- reviews received
- avg rating
- response rate
- sentiment score
Setup questions
You'll answer 2 quick questions to customize this specialist. That's it.
Practice name (as it appears on Google)?
Which review platforms do you use?
Other Medical / Dental / Veterinary specialists
Patient Coordinator
Confirms appointments, handles reschedules, manages waitlists, and follows up on no-shows — 24/7.
Insurance Verifier
Verifies eligibility, handles pre-authorizations, and explains coverage — before the patient arrives.
Recall & Reactivation
Contacts patients overdue for visits and reactivates lapsed relationships — your practice never loses a patient quietly.
Deploy your Review Manager today
2 setup questions. 60 seconds to deploy. Working within the hour.
$29/mo as sub-agent · $39/mo as primary · Cancel anytime