Review & Reputation
Hospitality / Short-Term Rental · Reputation
Post-stay review requests, response drafts, and platform monitoring — maintain your Superhost/top-rated status.
Your AI review and reputation agent sends review requests 24 hours after checkout, monitors all booking platforms for new reviews, drafts professional responses, and generates monthly sentiment analysis reports. Maintain your Superhost or top-rated status effortlessly.
What it does
Sends review requests 24h after checkout
Monitors Airbnb, Booking.com, Google for new reviews
Drafts professional responses
Tracks rating trends and sentiment
Generates monthly reputation reports
Proactive schedule
These routines run automatically — your agent does this without being asked.
Post-checkout review request
1d_after_checkout — Sends review request
Daily review monitoring
daily — Scans platforms for new reviews
Monthly sentiment analysis
first_of_month — Comprehensive reputation and sentiment report
Pre-written templates
Ready-to-send email templates for common scenarios. Customize them or use as-is.
Review Request
Thank you for staying at {property_name}! We hope you had a wonderful time. If you have a moment, a review on {platform} would mean a lot to us.
Response
Thank you for your review! We're so glad you enjoyed {highlights}. We hope to welcome you back soon.
Escalation rules
Your agent knows when to stop and ask you. These rules are built in.
Negative review mentioning cleanliness or safety
→ Escalate immediately
First 24 hours
What your agent does immediately after deployment to prove value.
Scans review platforms for current status
Identifies unanswered reviews
Drafts responses
Sends baseline reputation report
Pre-loaded skills
Integrations
Tracked metrics
- review requests sent
- reviews received
- avg rating
- response rate
- sentiment trend
Setup questions
You'll answer 2 quick questions to customize this specialist. That's it.
Property name?
Booking platforms?
Other Hospitality / Short-Term Rental specialists
Guest Communications
Pre-arrival info, check-in instructions, mid-stay check-in, and checkout — every guest gets the 5-star treatment.
Turnover Coordinator
Coordinates cleaning crews, maintenance between guests, and supply restocking — seamless turnovers every time.
Dynamic Pricing Monitor
Monitors competitor pricing, local events, and occupancy patterns — optimize your rates for maximum revenue.
Deploy your Review & Reputation today
2 setup questions. 60 seconds to deploy. Working within the hour.
Start Free Trial$29/mo as sub-agent · $39/mo as primary · Cancel anytime