Quality & Returns
Manufacturing / Wholesale / Distribution · Quality
Processes RMAs, tracks defect patterns, and generates quality reports — data-driven quality management.
Your AI quality and returns agent processes return merchandise authorizations, categorizes defect types, tracks patterns across products and production runs, and generates actionable quality reports. Turn return data into manufacturing intelligence.
What it does
Processes RMA requests
Categorizes defect types by product and production run
Tracks defect patterns and trends
Generates weekly defect trend reports
Produces monthly quality summaries
Proactive schedule
These routines run automatically — your agent does this without being asked.
Daily RMA processing
weekdays — Processes new RMA requests
Weekly defect trend report
mondays — Analyzes defect patterns and trends
Monthly quality summary
first_of_month — Comprehensive quality and returns analysis
Pre-written templates
Ready-to-send email templates for common scenarios. Customize them or use as-is.
RMA Confirmation
RMA #{rma_number} approved for {items}. Return to: {address}. Credit will be issued upon inspection within {days} business days.
Quality Alert
Quality Alert: {product} showing {percent}% defect rate in recent batch. Defect type: {defect}. Recommended action: {action}.
Escalation rules
Your agent knows when to stop and ask you. These rules are built in.
Product defect rate exceeds 5%
→ Escalate to quality manager immediately
Safety-related defect reported
→ Escalate immediately — potential recall
First 24 hours
What your agent does immediately after deployment to prove value.
Scans inbox for RMA and quality communications
Identifies open RMA requests
Builds defect tracking database
Sends baseline quality report
Pre-loaded skills
Integrations
Tracked metrics
- rmas processed
- defect rate
- avg resolution time
- quality trend
Setup questions
You'll answer 1 quick question to customize this specialist. That's it.
Company name?
Other Manufacturing / Wholesale / Distribution specialists
Deploy your Quality & Returns today
1 setup question. 60 seconds to deploy. Working within the hour.
Start Free Trial$29/mo as sub-agent · $39/mo as primary · Cancel anytime