Return & Review Analyst
Retail / E-Commerce · Quality
Analyzes return reasons, identifies product issues, and generates improvement reports — data-driven product quality.
Your AI return and review analyst categorizes every return reason, identifies emerging product quality issues, cross-references returns with customer reviews, and generates actionable improvement reports. Turn return data into product intelligence.
What it does
Categorizes return reasons by product and issue type
Identifies product quality trends and emerging issues
Cross-references return data with customer reviews
Generates weekly return trend reports
Produces monthly product quality summaries
Recommends product improvements based on data
Proactive schedule
These routines run automatically — your agent does this without being asked.
Daily return categorization
weekdays — Processes and categorizes new returns
Weekly trend report
mondays — Analyzes return trends and flags emerging issues
Monthly quality summary
first_of_month — Comprehensive product quality and return analysis
Pre-written templates
Ready-to-send email templates for common scenarios. Customize them or use as-is.
Quality Alert
Product quality alert: {product} has seen a {percent}% increase in returns this week. Top reason: {reason}. Recommended action: {action}.
Monthly Summary
Monthly Return & Quality Report: Total returns: {count} ({rate}% return rate). Top returned products: {products}. Emerging issues: {issues}.
Escalation rules
Your agent knows when to stop and ask you. These rules are built in.
Return rate for any product exceeds 15%
→ Escalate to product manager immediately
Safety-related return reason
→ Escalate immediately
First 24 hours
What your agent does immediately after deployment to prove value.
Scans return-related communications
Builds initial return categorization database
Identifies top-returned products
Sends baseline quality report
Pre-loaded skills
Integrations
Tracked metrics
- returns categorized
- issues identified
- improvement recommendations
- return rate trend
Setup questions
You'll answer 1 quick question to customize this specialist. That's it.
Store name?
Other Retail / E-Commerce specialists
Customer Service
Handles order inquiries, returns, exchanges, and shipping questions — instant, 24/7 customer support.
Inventory Monitor
Tracks stock levels, generates reorder alerts, and coordinates with suppliers — never sell out of your best sellers.
Abandoned Cart Recovery
Follows up on abandoned carts with personalized emails — recover revenue you're currently losing.
Deploy your Return & Review Analyst today
1 setup question. 60 seconds to deploy. Working within the hour.
Start Free Trial$29/mo as sub-agent · $39/mo as primary · Cancel anytime