Privacy Policy

This policy explains how ModelMerge LLC (“ModelMerge,” “we,” or “us”) collects, uses, and protects information when you use our website and services.

1. What we collect

We collect the information you give us directly — your name, email, company, and the details you share when you start a project or contact us. When you become a client, we hold the account, project, and billing data needed to run your engagement. We also collect basic usage data, such as pages visited, to understand how the site is used.

2. How we use it

We use your information to respond to inquiries, deliver and operate our services, process payments, maintain your account, and improve the site. We do not sell your personal information.

3. Service providers

We rely on a small number of trusted providers to run our business — for hosting and infrastructure, database storage, and payment processing. These providers process data on our behalf and only as needed to provide their service. We share information with them only to the extent required.

4. Cookies

We use cookies and similar technologies that are necessary to run the site and keep you signed in, and to measure basic usage. You can control cookies through your browser settings; disabling some of them may affect how the site works.

5. Data retention and security

We keep your information only as long as we need it to provide the services and to meet our legal and accounting obligations, then delete or anonymize it. We take reasonable technical and organizational measures to protect it, including access controls and encryption in transit.

6. Your rights

You can ask us to access, correct, or delete the personal information we hold about you, and to stop using it for marketing. To make a request, email us at the address below and we will respond within a reasonable time.

7. Changes to this policy

We may update this policy from time to time. When we do, we will revise the date above and, for material changes, take reasonable steps to let you know.

8. Contact

Questions about your privacy? Email us at hello@modelmerge.ai.